
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac. You can get you voicemail messages using:Ī supported email client such as Outlook. Where you can get your voicemail messages from This option can be activated "Always," when you have an active "Auto Reply" in Outlook, or whenever you have an out-of-office calendar appointment. For list of supported languages, see Languages for voicemail greetings and messages from Skype for Business.Ĭonfigure your Out of Office greeting This is the customized greeting message that is played to callers when your status is Out of Office. On the Voicemail settings page, you can configure the following settings:Ĭhange your Call Answering Rules You can change what options your callers have when they reach the voicemail service get disconnected, hear your greeting, record a message, choose to be transferred to the number or user you select.Ĭhange your prompt language This is the prompt language that is played to callers. On the Skype for Business Settings page, select Voicemail. You can get to the page by using one of the following methods:įrom the Skype for Business desktop app (if you are running Click-2-Run build C2R 8201.1002 or later), select Set Up Voice Mail.įrom the voicemail email, click the Set Up Voice Mail hyperlink. You can change your voicemail settings from the Skype for Business Settings page. Your admin should see this topic for instructions: Change the default language for greetings and emails. You can ask your admin to change the greeting language for everyone in your organization.

When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.įollow the prompts to record your greeting. Skype for Business calls your voicemail and guides you to record a personal greeting. On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want. Text to Speech (TTS) will also be used to say your name. When you finish recording hang-up or press the pound key for more options." After the tone, please record your message.

For example, "Please leave a message for John Smith. If the you haven't changed your personal greeting, a default system greeting will be played for callers.
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If you do not want to have transcription for your messages, ask your admin to disable it for you.įor more accessibility options, see Learn how to navigate Skype for Business using accessible features. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. Pressing the 6 key will make reading of the voicemail message faster.īy default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. Pressing the 4 key will make reading of the voicemail message slower. Pressing the 3 key will fast forward the voicemail message. Pressing the 2 key will pause or resume the voicemail message. Pressing the 1 key will rewind the voicemail message. Pressing a certain key on your phone controls how you can hear the voicemail: You can play a voice message at different speeds and pause/resume the message, using desktop client visual voicemail, or by dialing into their voicemail. Listen to your voicemail at a different speed You can also click View more in Outlook to open the Voicemail folder for more info. Open Item in Outlook provides more information about the call.ĭelete Item deletes the voicemail from Skype for Business. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on. Pause on a voicemail picture area, and click the arrow to Play.Ĭlick More Options, and select one of the choices, such as: When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages.Ĭlick the Phone tab to see your messages and the caller’s info.
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Listen to your voicemail in Skype for Business You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps. Skype for Business Online operated by 21Vianet Skype for Business Skype for Business Basic Skype for Business Online Skype for Business Online operated by 21Vianet - admin center More.
